CRM and case management
Status: In development
Finding out where a case stands should not mean scrolling through a message history.
I am working on making candidate and process tracking more orderly in Bilge Berlin's team panel. When the candidate profile, job search status, document details and internal follow-up are disconnected, the same question gets asked again and again, and the answers can become inconsistent. My aim is to show clearly, for every case, where the current information is kept and which step comes next.
This work grows out of the existing operation. First the right data fields and permissions, then the screens and follow-up flow that make them genuinely useful. The value of a CRM lies less in filling in boxes than in whether someone on the team can find the information they need to make the right decision.
Current focusA clear distinction between candidate statuses, profile details, document fields and the everyday use of the team screens.